More on Moyers

PBS and Moyers seem to have no problem airing complete left-wing propaganda, which is what his last documentary was. In order to prove his point there were several occasions where Moyers deliberately took statements by O'Reilly out of context. If he did it with O'Reilly's statements then it is safe to assume that he did it with other points as well.

I know that I have not won the awards that Moyers has, but my college major was in journalism and I do have some professional experience in that field. Based on that it is hard for me to see Moyers as an actual journalist. True journalists remove all bias and present the facts as they are, then let the public decide. They do not show items out of context and never pick and choose items to make their own point. This is editorializing presented as news and fact and the deception is dangerous. Is the right guilty of this as well. Of course.

I am willing to wager most liberal opinion in regard to O'Reilly is based on hearsay and emotion and they rarely take the time to watch with an open reasonable mind. For a while I did not watch the factor because my opinion was that he was a right wing propagandist out to trash any opposition. After taking the time to actually watch his program and objectively listen to what he was saying, I now look at it differently. I plan on watching "An Inconvenient Truth" today in the same spirit as when I watched the factor for the first time. Without emotion and with an open mind.

Objectivity has just about gone the way of the dodo in this society and it has been replaced by emotion. Dissent is a great thing as long as it is done with reason and objectivity. It's obviously why our country is so wonderful. Believe it or not O'Reilly does not approve of where the war has gone and fully admits that he, like most of the country, was falsely led into it. That hardly sound like propaganda for the right. Realistically the war is not something that can just be turned off and I find that most liberals want just that. To walk away would be irresponsible.

Lastly, to the point of my previous day's blog. From everything I have read and seen regarding the "Islam vs. Islamists" documentary, the subject was about how followers of Islam are tired of being categorized as fundamentalists. It gives them a chance to differentiate the believers from the fanatics. That is my understanding but I cannot watch it to make my own opinion because the powers that be at PBS feel I don't have that right. The decision to watch should be up to the public. After all it is the Public Broadcasting System. Shouldn't that bother both the left and the right?

PBS refuses to air Islam documentary

The following was taken from BillOReilly.com after airing on the factor April 26, 2007. His guest was documentary producer Frank Gaffney. This documentary was paid for by taxpayer funds through PBS. PBS will not air this documentary. I wonder why...

Public television, which runs scores of programs by Bill Moyers and other left-leaning producers, is now refusing to air a documentary called "Islam vs. Islamists." Frank Gaffney, a prominent conservative and a producer of the film, gave his side of the controversy. "Our film spotlights people who are standing up for democratic values and principles. I don't know what PBS's motivations were, but I do know that the voices of moderate Muslims are being suppressed by people who control the public airwaves. And the practical effect of it is that it is helping the Islamists in America and elsewhere in the West."
News Link: PBS refuses to air documentary

Now I already can hear the argument for suppressing this documentary but I think that if PBS is going to represent one side of the issue through Bill Moyers' bias documentary then it is only right that we expect them to show the other side as well. After all we paid for it.

Want Good Customer Service? Be A Good Customer!

The customer is always right, right? As someone who has personally been a customer I cry, "Hell Yes! I am always right and who wants to tell me otherwise?" Now as I stand in line and watch other customers I can easily say, "What the hell is wrong with that idiot. Doesn't he know that he is holding everyone in line hostage with his stupid rant about how unfair Company Inc. has treated him. I need to get these pencil erasers and get out of here because I left my iPod unattended." Finally, as a customer service provider over the past eighteen years I can say, without any doubt in my mind, "Hell No! The customer thinks that they are always right but in few occasions couldn't be more wrong."

Whenever you walk into a business you wield incredible power in determining the future of that business. I don't need to tell you that the only reason why a business cares about serving you is that you are going to thank them for that service by giving up your hard earned cash. Therefore, your money is the most effective way to tell a business that you appreciate their treatment of you. Luckily we live in a society where when we don't approve of the service you received then we can take our money to a competitor. For that reason I offer these tips on how to be a good customer and insure good customer service anywhere you go.

1. Be Calm and Courteous
-No matter what the problem may be you will always get the best results when you are nice to the person helping you. The golden rule always applies, treat them as you would like to be treated.

2. Remove the emotion
-Wait until you have had the opportunity to calm down and think about the situation. Getting mad does nothing but create tension and puts people on the defensive. You are more likely to get what you want if you are respectful of the person you are talking to.

3. Prepare your complaint and know exactly what will make everything right.
-Know that every company has policies in place to protect their bottom line. Not everyone is honest and this is the reason why these policies exist. Ninety percent of all business policy can be overlooked in the interest of customer service, but don't get mad when policy is quoted to you. They do this to help avoid having the same problem occur in the future.

4. Know who to complain to.
-Many times we complain to someone that lacks the authority or power to resolve your complaint. If you were charged the wrong amount for something then any courtesy clerk or manager should be able to help you, but if you are unhappy with how much something costs then you probably should direct your complaint to the corporate office.

5. Don't threaten any action other than no longer being a patron.
-Again, this is the best vote for how successful a company is.

6. Speak to your own experience.
-Don't speak for others. As a provider I rarely care if you have a friend that is unhappy with service they have received. I am not dealing with them and therefore have no way of making their experience right. Since you have taken your time to address a concern then I will do what I can to make sure you are happy. By doing this I hope that you are able to tell your friend that your experience was a positive one.

7. If you get what you want let it go.
-Many people like to continue to complain about the problem even if they get what they were looking for. This is the equivalent of being a bad winner. Nobody likes the guy who bad mouths the other team after sending them off the field in defeat. Be classy and give credit where credit is due.

8. If you don't get what you want move up the ladder.
-If your request is reasonable then someone eventually will give you what you are looking for. Just be persistent.

9. You are not above the person you are talking to.
-You are not better than the clerk just because they work for less money than you or they wear a name tag. Age and sex is not the best indicator of maturity. Everyone deserves the respect that you yourself demand everyday.

10. BE ACCOUNTABLE FOR YOUR ACTIONS.
-Companies are not in business to pay for your mistakes. If you failed to see the correct price or didn't see the clearly posted sign explaining a current promotion, it's okay. Everyone makes mistakes. Don't yell at the clerk because of your mistake.

I hope you found these to be helpful. Whether in person or on the phone your should keep these in mind. Above anything else remember to be the bigger person. Treat everyone as you want to be treated and if they treat you poorly don't drop to their level. Remember you can always move your complaint to the next level or you can just take your business elsewhere.

Response

Just a quick response to Aaron's comment to my hypocrite post. The question of global warming was not what I was debating. I honestly have not done enough research on the matter. Thank you for your points. I plan on taking a closer look at that report you mentioned. I do disagree on your point that focus on Al's hypocrisy is not important. Anytime someone steps into the spotlight and begins to impress that people change their habits, that person should begin with himself. When dealing with an issue as serious as global warming I find it hard to believe Al when his home burns more energy per month than the most families burn in a year. It tends to diminish his point.